H. Gittins Transport: Managing HGV Maintenance Without the Paperwork

A family-run transport business and MOT station in Bromsgrove, Worcestershire

Two operations, one team, no shared system

H. Gittins Transport runs a transport fleet alongside an authorised HGV MOT testing facility in Bromsgrove. That means two distinct but overlapping operations — fleet maintenance schedules for their own vehicles, and MOT bookings and compliance records for customer vehicles coming through the ATF. Managing both on paper meant information lived in different places, and tracking the status of any given vehicle required hunting through multiple records.

Compliance is non-negotiable in HGV maintenance. Every service, every inspection, and every MOT result needs to be recorded accurately and retrievably. Paper systems are inherently fragile — records get misfiled, notes are incomplete, and producing a clear maintenance history for any vehicle takes time that a busy operation doesn't have. Invoicing happened at the end of a job, manually, from notes taken during the work.

As the business grew, the gap between what the operation needed and what paper could provide became a daily friction point. They needed something purpose-built for the complexity of running a transport operation and an MOT station under one roof.

Digital job cards, MOT management, and invoicing in one place

Garagess gave H. Gittins Transport a single dashboard covering every job in the workshop. Each HGV service generates a digital job card that technicians complete as work progresses — capturing parts used, labour, and inspection notes in real time. When the job is done, the invoice is created directly from the job record with no re-entry required.

MOT bookings and results are managed through Garagess, keeping the ATF side of the business organised and traceable. Customer records hold the full history for every vehicle that comes through — meaning any vehicle's maintenance and MOT history is a few clicks away, not buried in a filing cabinet.

The outcomes since going digital

"Having everything in one place means we can see exactly where every vehicle is in the process at any point."